The next system is the next chocolate out of the box. You don’t always know what you’re going to get until you bite.
If you believe the hype, the website, the sales call:
- The system you buy from them will the last one you’ll need
- You’ll be able to install it and configure it yourself
- It will be completely configurable to your needs
- It will be simple to integrate and cheaper to run than anything you have now
What they don’t tell you:
- They have little or no idea of your current systems landscape
- They have little or no idea of your actual needs and requirements
- They are making promises based on assumptions about how you work
- There are always hidden extra costs
- That what you do with your old system is on you
Tired of the promises getting in the way of your progress? Tired of the unpredictability of the next chocolate? Try asking some simple questions to potential vendors – such as:
- How many clients of a similar size, in the same business have they helped before?
- What measurable results did those clients see from implementing your system and can we talk to them?
- How do you ensure that we can fully decommission our old system after we’ve got yours?
- What will you do to ensure minimal disruption to our way of working during the implementation?
Don’t just pick a system. Do your due diligence not just on the company that’s supplying it but also the results that they will deliver.
Need help with that? I offer a low-cost systems discovery session that enables you to talk confidently to potential vendors.