Hi, I’m Richard Bown.
I help software engineers and managers succeed in complex, messy organisations. This means recognising and learning to adapt to Conway’s Law (knowing what’s inside and outside of our control) and focusing on efficient and rewarding interactions with a clear focus on delivering customer value.
As a software engineer and engineering leader, I’ve worked for dozens of global companies, including investment, commercial and retail banks, insurance companies, energy companies, telecoms, retailers, manufacturers, and smaller companies specialising in accountancy products, IoT, mobile and web.
Over a thirty-year career, I’ve realised that human interactions are the heart of what makes great software and great software organisations.
Products and interactions
To build a happy engineer, focus on what brings clarity to daily actions.
This means:
- Learning respect for ourselves and others.
- Clear boundaries, roles and interactions.
- Defined internal and external products.
- Ensuring code quality and repeatability through automation, tooling pipelines and development practices.
I write (and occasionally speak) about software engineering interactions and the human side of building software.
I also have a newsletter called Human DevOps.
