Every week, we explore different aspects of the business of delivering software into production. Talking to industry experts about how they get to keep their production software running, whether you build or buy, how they cope with new features and product changes, how they keep their customers satisfied while also keeping themselves and their engineers happy, what tools like they like and which ones they don’t as well as tales from the front line when it comes to delivering and supporting production grade software.

How do we manage change? Assessing urgency and what does it mean when no-one is owning a (technical) systems problem? I talk about this common… Read More »Thinking in Systems & Change Management

EPISODE SUMMARY This week I talk about how to position your business through better systems. How to understand how important you are at the core… Read More »Positioning Your Business Through Better Systems

EPISODE SUMMARY When you first get a taste for working in a company you think you can change the world. Eventually you realise that the… Read More »Systems are a Sales Opportunity (or Having The Systems Conversation)

EPISODE SUMMARY What do Finance Directors (FDs) have to do with successful projects in organisations of all sizes? They control the purse strings, but they… Read More »How Finance Directors Drive Strategy Through Systems

EPISODE SUMMARY This week I’m talking drawing with Ingrid Lill. Ingrid is a Brand Strategist with a Pencil who use Visual Thinking techniques to help… Read More »Interview with Ingrid Lill – Brand Consultant with a Pencil

EPISODE SUMMARY This episode is all about drawing pictures. Visualise your systems, the inability to visualise your systems and also how to map your business using… Read More »System Mapping & Drawing Happy Pictures

EPISODE SUMMARY We depend on systems in our life, in our business. Sometimes we don’t even know that they exist. This week I’m talking about… Read More »The Systems We Don’t See (and ones you’ve never heard of)

EPISODE SUMMARY When it comes to our jobs or our companies we have some tasks that we have to do and some tasks that we… Read More »Who is responsible? (or the Machinery of Business)

EPISODE SUMMARY How can we make sure we are all “on the same page”? By speaking the same language. In this episode I am examining… Read More »The Digital Language of Systems