I help finance directors get off Excel. On a mission to end the drama and expense of "big bang" transformation projects
I help finance directors get off Excel. On a mission to end the drama and expense of "big bang" transformation projects
Understanding how organizations undertake digital transformations, how processes become systems.
We all want an automated life. We all want more robots. It’s super-simple when you don’t need to do anything yourself anymore. You will have all the time to do the things you really want to do instead of all the boring stuff. Sounds great doesn’t it? But we know how it goes. We try …
An expert doesn’t start out an expert. The road to learning is endless. You start with a calling, you study, you pass your exams, you become an expert and only then do you start learning. Professional membership associations exist to ensure that standards are maintained. They ensure that professional knowledge is accrued and that there …
I once worked with someone who had an incredible amount of passion for her job. She would work weekends. She would work nights and early mornings. She would carry her passion into everything she did. She cared so deeply to get things done that she would often fall out with colleagues. Sometimes she would shit-talk …
Have you ever wondered what the IT people are talking about? Do you sometimes feel that you can’t always explain what your IT problem is? Are you confident that you’re talking to the right person? Do you want to feel empowered in project meetings and be able to work effectively with operations people as well …
When something goes wrong with your systems you have options: Hope it fixes itself and do something else while you wait Open a call with your helpdesk, your I.T. provider Ask someone in your organisation to help (your go-to expert or power user) Ask a techie in your organisation to help Google it and try …
Well all know that I.T. – information technology and information systems – are important for our business. But have you ever stopped to think why? We are now in the sixth decade of the I.T. business revolution, defining the starting point as the 1970s when affordable computing power started to appear. Affordable computing power started …
It may come as no surprise to you that software development is a complicated and confusing business at the best of times. It is one of the professions that truly sits at the heart of the intersection between maths, engineering, craft and art. This is not to say that all developers are tortured souls who …
Dear IT Director, I couldn’t do what you do. You are in a million meetings a day. Everyone is pinging you the whole time with their problems. There is always something distracting you from your work. There are things that you need your attention and somehow you keep your finger on the pulse. You have …
What kind of a business are you? Do you sell things? Do you sell services? Do these things and services require extended support from your business or are they “fire and forget” purchases? Have you discovered yet that you’re a knowledge business? Getting too excited about systems? Some people get excited about implementing technical systems. …
Until now in this series of articles we’ve been focussing on what to do before you automate as well as what to look for after we automate. What about how we go about automating? Tool selection is a moving target. Depending on what you want to do, what you have right now and what is …